jl099 Casino Privacy Policy

01 Who We Are

jl099 Casino ("jl099," "we," "us," or "our") operates the online gaming platform accessible at jl099.app. For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jl099 acts as the Personal Information Controller in respect of the personal data of its registered players and website visitors.

jl099 is committed to handling all personal data responsibly, transparently, and in full compliance with applicable Philippine data protection law. If you have any questions or concerns about how jl099 handles your personal data, you may contact our Data Privacy Officer at: [email protected]

02 Data We Collect

jl099 collects personal data that is necessary to provide you with a safe, compliant, and functional gaming experience. The categories of personal data we collect include:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification purposes)
• Residential address, including barangay, city or municipality, and province
• Philippine mobile number
• Email address
• Government-issued ID type and number (e.g., PhilSys ID, passport, driver's license, UMID)

2.2 Account and Transaction Data

• jl099 account username and encrypted password
• Account registration date and history of account status changes
• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• GCash or Maya account reference numbers (not full wallet credentials)
• Bank account details where bank transfer is used (account name and last four digits only)
• Bonus and promotional credit history

2.3 Gaming Activity Data

• Game session logs, including games played, bet amounts, outcomes, and session duration
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)
• Customer support interaction records

2.4 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Cookie identifiers and session tokens
• Platform access logs and timestamps

2.5 Communications Data

• Records of communications between you and jl099 via live chat, email, or other support channels
• Responses to surveys or feedback requests, where voluntarily provided

03 How We Collect Data

jl099 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the jl099 platform, including through cookies, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, Maya, BPI, BDO, Metrobank, and other payment processors; fraud detection signals from security service providers.

04 How We Use Your Data

jl099 uses the personal data it collects for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and account data
Age and identity verification (KYC)	Identity data, government ID details
Processing deposits and withdrawals	Transaction and payment data
Providing gaming services and platform functionality	Account, gaming activity, and technical data
Fraud prevention and security monitoring	Technical, transaction, and identity data
Regulatory compliance and anti-money laundering	Identity, transaction, and gaming activity data
Customer support and dispute resolution	Communications and account data
Responsible gaming monitoring and intervention	Gaming activity and account data
Sending promotional communications (with consent)	Contact and account data
Platform analytics and service improvement	Technical and gaming activity data (aggregated)

jl099 does not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, jl099 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the jl099 Terms and Conditions, including account management, payment processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, gaming regulatory requirements, and tax reporting obligations.
• Legitimate interests: Processing necessary for jl099's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

06 Data Sharing and Disclosure

jl099 does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

6.1 Service Providers and Processors

jl099 engages trusted third-party service providers who process personal data on our behalf and under our instructions. These include KYC and identity verification providers, payment processors (including GCash, Maya, BPI, BDO, and Metrobank), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity service providers. All such providers are contractually bound to process personal data only as instructed by jl099 and to maintain appropriate security standards.

6.2 Game Content Providers

Certain technical data, such as session tokens and game round identifiers, may be shared with jl099's licensed game content providers solely for the purpose of delivering game functionality and resolving disputes. These providers do not receive your full identity or financial data.

6.3 Regulatory and Law Enforcement Authorities

jl099 may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and any reporting obligations under applicable gaming regulations.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jl099's business, personal data held by jl099 may be transferred to the relevant successor entity, subject to that entity assuming the same data protection obligations as set out in this policy. Affected players will be notified of any such transfer in advance where practicable.

07 Cookies and Tracking Technologies

jl099 uses cookies and similar tracking technologies on the jl099.app platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the platform.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalized experience.
• Analytics Cookies: Help us understand how players navigate the platform, which pages are most visited, and where technical issues occur. Data collected is aggregated and anonymized where possible.
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized account access attempts.

7.2 Managing Cookies

You may control non-essential cookies through your browser settings or through the cookie preference center available on the jl099 platform. Please note that disabling certain cookies may affect the functionality of the platform. Strictly necessary and security cookies cannot be disabled as they are required for the platform to operate safely.

08 Data Retention

jl099 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act and applicable gaming regulations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.
• Marketing consent records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl099's data disposal procedures.

09 Data Security

jl099 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jl099's servers.
• Encryption of sensitive data at rest, including stored payment references and identity document data.
• Role-based access controls ensuring that jl099 staff can only access personal data that is necessary for their specific job function.
• Multi-factor authentication requirements for all jl099 administrative system access.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Continuous monitoring of platform infrastructure for anomalous activity and potential security incidents.
• Formal data breach response procedures, including notification to the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act of 2012.

While jl099 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jl099 account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

10 Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal data held by jl099:

• Right to be Informed: You have the right to be informed of how your personal data is being collected, processed, and used, which is the primary purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jl099 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jl099 holds about you.
• Right to Erasure or Blocking: You have the right to request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where processing is unlawful, subject to jl099's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jl099's legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another personal information controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that jl099 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact jl099's Data Privacy Officer at [email protected]. jl099 will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act and its implementing rules.

11 Children's Privacy

The jl099 platform is strictly intended for individuals who are at least 21 years of age. jl099 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the jl099 account registration and KYC process.

If jl099 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately closed, all associated data will be deleted in accordance with applicable law, and any funds in the account will be handled in accordance with Philippine gaming regulations. If you believe that a minor has registered an account on the jl099 platform, please contact us immediately at [email protected].

12 Updates to This Privacy Policy

jl099 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jl099 will notify registered players via email or an on-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the jl099 platform following the effective date of any update to this Privacy Policy constitutes your acknowledgment of the revised policy. If you do not agree with any changes, you should cease using the platform and may request closure of your account in accordance with the jl099 Terms and Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how jl099 is protecting your personal data. For the most current version of this policy, please visit jl099.app/privacy-policy.